The Utility Billing Division is responsible for billing and payments for water, sewer, reclaimed water and garbage services. The Utility Billing Division also handle billing inquiries.
Office Hours: Monday through Friday from 8 AM to 5 PM.
You may use the Utility Billing Service Form to sign up as a new customer, sign up for E-Bill and ACH Autopay, terminate service, or update your current customer information.
Please Note: We process requests Monday through Friday. Requests are processed at least 3 to 5 business days. Please do not select dates for Saturday or Sunday for requests.
After-Hours Emergencies
For emergency water service after 5 PM, on weekends or on holidays, please call 407-703-1757.
Cancelling Service
To cancel utility service, please complete the cancellation form online, visit our office or call 407-703-1727. Please provide 24- hour notice of cancellation.
