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Billing & Rates
Overview
Apopka Utility bills are rendered every month and represent approximately 30-days of service.
Classes of Service
- Commercial
- Residential
Contact Us
For inquiries regarding billing and current rates, please contact the Utility Billing Department by phone at 407-703-1727. Office hours are Monday through Friday from 8 AM to 5 PM (Except holidays).
Water Service Use Charges: Effective October 2022
| Residential Water Use | Residential Water Use Rate |
|---|---|
| Minimum Monthly Charge (Usage Charges are per 1,000 Gallons) |
$8.57 base charge |
| 0 to 6,000 gallons | $1.58 per thousand gallons |
| 6,001 to 15,000 gallons | $1.94 per thousand gallons |
| 15,001 to 30,000 gallons | $2.90 per thousand gallons |
| Above 30,000 gallons | $5.87 per thousand gallons |
| Commercial Water Use | Commercial Water Use Rate |
|---|---|
| Minimum Monthly Charge (Usage Charges per 1,000 Gallons) |
$10.26 base charge |
| 0 to 6,000 gallons | $1.89 per thousand gallons |
| 6,001 to 15,000 gallons | $2.36 per thousand gallons |
| Above 15,000 gallons | $3.50 per thousand gallons |
Sewer Service Charges: Effective October 2022
| Residential Sewer Use | Residential Sewer Use Rate |
|---|---|
| Minimum Monthly Base Charge (Usage Charges per 1,000 Gallons) |
$17.01 base charge |
| 0 gallons up to and including 12,000 gallons | $2.83 per thousand gallons |
| Maximum usage 12,000 gallons (Total Bill Cap) | $50.97 |
| Commercial Sewer Use | Commercial Sewer Use Rate |
|---|---|
| Minimum Monthly Charge 3/4 Inch Meter | $18.83 base charge |
| Minimum Monthly Charge 1 Inch Meter | $31.38 |
| Minimum Monthly Charge 1.5 Inch Meter | $62.77 |
| Minimum Monthly Charge 2 Inch Meter | $100.43 |
| Minimum Monthly Charge 3 Inch Meter | $188.30 |
| Minimum Monthly Charge 4 Inch Meter | $313.83 |
| Minimum Monthly Charge 6 Inch Meter | $627.67 |
| Minimum Monthly Charge 8 Inch Meter | $1,004.27 |
| Minimum Monthly Charge 10 Inch Meter | $1,443.63 |
| Minimum Monthly Charge 12 Inch Meter | $2,698.97 |
| Usage Charges per 1,000 Gallons All Usage (No Cap) |
$3.28 per thousand gallons |
Reclaimed Water Service Charges: Effective October 2022
| Residential Use | Residential Reuse Rate |
|---|---|
| Minimum monthly charge (includes up to 6,000 gallons) | $8.58 Base Charge |
| 6,001 to 15,000 Gallons | $1.48 per thousand gallons |
| 15,001 to 30,000 Gallons | $2.21 per thousand gallons |
| Above 30,000 Gallons | $4.41 per thousand gallons |
| Commercial Use | Commercial Reuse Rate |
|---|---|
| Minimum monthly charge (includes up to 6,000 gallons) | $10.31 Base Charge |
| 6,001 to 15,000 Gallons | $1.77 per thousand gallons |
| Above 15,000 Gallons | $2.63 per thousand gallons |
| Contract and Bulk Users | Contract and Bulk Reuse Rate |
|---|---|
| Minimum monthly charge | $517.50 per month |
| Per thousand with Site Storage (Required storage shall be a minimum of 14 days demand usable storage) | $0.63 per thousand gallons |
| Per thousand without site storage | $0.96 per thousand gallons |
Customer Deposits: Effective October 2022
| Residential Deposits (Per Residential Dwelling Unit) | Residential Deposit Rate |
|---|---|
| Water Service | $60.00 |
| Sewer Service | $95.00 |
| Reclaimed Water Service | $60.00 |
| Garbage Service | $30.00 |
| Commercial Deposits (Per Commercial Unit) | Commercial Deposit Rate |
|---|---|
| Water Service | $120.00 |
| Sewer Service | $190.00 |
| Reclaimed Water Service | $120.00 |
| Garbage Service | $52.00 |
Other Charges: Effective October 2022
| Other Charges | Other Rates |
|---|---|
| Construction Hydrant Meter | $2,000.00 |
| Initiation of Water Service | $35.00 |
| Meter Re-read (one free per calendar year) | $35.00 |
| Turn-off or Turn-on | $35.00 |
| Late Charge | 10% of Bill |
| Non-Sufficient Funds (NSF) Charge | $25.00 or more |
| Delinquent Reconnect Fee | $70.00 |
| Meter Tampering | Actual cost plus 10% |
| Miscellaneous Site Visit | $35.00 |
| After-hours Service Charge | $50.00 |
For inquiries regarding billing and current rates, please contact the Utility Billing department by phone at 407-703-1727. Office hours are Monday through Friday, 8 AM to 5 PM.