Billing & Rates

Overview

Apopka Utility bills are rendered every month and represent approximately 30-days of service. 

Classes of Service

  • Commercial
  • Residential

Contact Us

For inquiries regarding billing and current rates, please contact the Utility Billing Department by phone at 407-703-1727. Office hours are Monday through Friday from 8 AM to 5 PM (Except holidays). 

Water Service Use Charges: Effective October 2022

Residential Water Use Residential Water Use Rate
Minimum Monthly Charge
(Usage Charges are per 1,000 Gallons)
$8.57 base charge
0 to 6,000 gallons $1.58 per thousand gallons
6,001 to 15,000 gallons $1.94 per thousand gallons
15,001 to 30,000 gallons $2.90 per thousand gallons
Above 30,000 gallons $5.87 per thousand gallons
Commercial Water Use Commercial Water Use Rate
Minimum Monthly Charge
(Usage Charges per 1,000 Gallons)
$10.26 base charge
0 to 6,000 gallons $1.89 per thousand gallons
6,001 to 15,000 gallons $2.36 per thousand gallons
Above 15,000 gallons $3.50 per thousand gallons

Sewer Service Charges: Effective October 2022

Residential Sewer Use Residential Sewer Use Rate
Minimum Monthly Base Charge
(Usage Charges per 1,000 Gallons)
$17.01 base charge
0 gallons up to and including 12,000 gallons $2.83 per thousand gallons
Maximum usage 12,000 gallons (Total Bill Cap) $50.97
Commercial Sewer Use Commercial Sewer Use Rate
Minimum Monthly Charge 3/4 Inch Meter $18.83 base charge
Minimum Monthly Charge 1 Inch Meter $31.38
Minimum Monthly Charge 1.5  Inch Meter $62.77
Minimum Monthly Charge 2 Inch Meter $100.43
Minimum Monthly Charge 3 Inch Meter $188.30
Minimum Monthly Charge 4 Inch Meter $313.83
Minimum Monthly Charge 6 Inch Meter $627.67
Minimum Monthly Charge 8 Inch Meter $1,004.27
Minimum Monthly Charge 10 Inch Meter $1,443.63
Minimum Monthly Charge 12 Inch Meter $2,698.97
Usage Charges per 1,000 Gallons
All Usage (No Cap)
$3.28 per thousand gallons

Reclaimed Water Service Charges: Effective October 2022

Residential Use Residential Reuse Rate
Minimum monthly charge (includes up to 6,000 gallons) $8.58 Base Charge
6,001 to 15,000 Gallons $1.48 per thousand gallons
15,001 to 30,000 Gallons $2.21 per thousand gallons
Above 30,000 Gallons $4.41 per thousand gallons
Commercial Use Commercial Reuse Rate
Minimum monthly charge (includes up to 6,000 gallons) $10.31 Base Charge
6,001 to 15,000 Gallons $1.77 per thousand gallons
Above 15,000 Gallons $2.63 per thousand gallons
Contract and Bulk Users Contract and Bulk Reuse Rate
Minimum monthly charge $517.50 per month
Per thousand with Site Storage (Required storage shall be a minimum of 14 days demand usable storage) $0.63 per thousand gallons
Per thousand without site storage $0.96 per thousand gallons

Customer Deposits: Effective October 2022

Residential Deposits (Per Residential Dwelling Unit) Residential Deposit Rate
Water Service $60.00
Sewer Service $95.00
Reclaimed Water Service $60.00
Garbage Service $30.00
Commercial Deposits (Per Commercial Unit) Commercial Deposit Rate
Water Service $120.00
Sewer Service $190.00
Reclaimed Water Service $120.00
Garbage Service $52.00

Other Charges: Effective October 2022

Other Charges Other Rates
Construction Hydrant Meter $2,000.00
Initiation of Water Service $35.00
Meter Re-read (one free per calendar year) $35.00
Turn-off or Turn-on $35.00
Late Charge 10% of Bill
Non-Sufficient Funds (NSF) Charge $25.00 or more
Delinquent Reconnect Fee  $70.00
Meter Tampering Actual cost plus 10%
Miscellaneous Site Visit $35.00
After-hours Service Charge $50.00

For inquiries regarding billing and current rates, please contact the Utility Billing department by phone at 407-703-1727.  Office hours are Monday through Friday, 8 AM to 5 PM.